Support Service
Simple, predictable, and flexible
The ESR Support Service provides personalized and quality service via our technical experts that sets ESR Support Service apart in the industry. ESR Support Service provides access to technical experts, enables you to take full advantage of product enhancements, and helps ensure that your enterprise search system and applications are available and secure. Simple, predictable, and flexible, the ESR Support Service protects your search investments.
ESR Support Service includes the following:
- Member support center
- Knowledge resources
- Patches and updates
- Product documentation
- Community resources
- Proactive & diagnostic tools
Contact ESR Services for more details and quotes.



