Government

Government organizations include Local, State, and Federal agencies, which face tremendous challenges due to massive data and content from various types and forms of repositories, including legacy systems. Government agencies rely on innovations in technologies to improve efficiency and responsiveness at all levels of government in order to better serve the public and secure our community.

Government Challenges

• Manage rapid content growth from various content types and sources
• Need to integrate legacy and obscure data sources
• Need to provide an unified, accurate, and consistent data to all levels of government agencies
• Need to better collaborate between various government agencies
• Need to effectively monitor the private sector and enforce compliance
• Need to acquire high quality intelligence for homeland security
• Need to have a good understanding of the public’s needs and complaints
• Need to provide high quality services to the public with limited budget

ESR Technologies Solution

ESR Plasma offers you, Government agencies at all levels, the ability to effectively aggregate, integrate, index, enrich, organize content, both structured and unstructured, from various data sources, including legacy systems; and to deliver timely and highly relevant data to your government employees and to the public on your public sites. As a result, government agencies can work more efficiently, collaborate more effectively, gain high quality intelligence to secure our community, proactively avoid potential threats and risks, and confidently monitor the private sector and enforce compliance requirements. Last but not least, by leveraging ESR Plasma's Web 2.0 integration capability, our government can better understand and serve the public.

Key ESR technologies

Connectivity

• ESR Plasma offers a wide range of connectors to help you connect to different types of data sources, structured and unstructured.
  
  
• ESR Data integration Studio helps you build connectors to connect to legacy or obscure data sources.
  
  
• ESR Plasma offers disk and web crawlers to help you connect not only internal data, but also content from social networking sites, blogs, and the World Wide Web.

Search and Retrieval

• ESR Plasma includes Natural Language Processing (NLP), Automatic Query Guidance, and Real-Time Predictive Query to help improve user query experience.
  
  
• ESR Inductive Learning Engine offers the ability to learn your industry language and helps government agents find what they are looking for, and more importantly, find what they don’t know they know via search and retrieval features such as Automatic Classification and Taxonomy Generation, Automatic Clustering and Contextual Search.
  
  
• ESR Plasma advanced search and retrieval technologies provide the intelligence and law enforcement agencies the ability to quickly find, discover, and analyze critical information buried in massive repositories of records, documents, email messages, etc.

Web 2.0, Collaboration

• ESR Plasma embraces Web 2.0 by providing connectivity to collaborative services such as wikis, blogs and any other user feedback services and adding elements like tagging and annotating results and sharing searches to help government agencies gain more citizen insight and increase the value of collaboration with our community.

Analytics

• ESR Plasma Command Center includes query logs and monitoring tools for you to understand your search activities and gain more customer insight.
  
  
• ESR Web Crawler provides you the ability to crawl other government sites, citizen blogs or social networking sites, and even the whole World Wide Web to help you gain public insight and proactively detect threats.

Administration

• ESR Plasma offers easy configuration and installation to help you design, implement, and deploy your search quickly and efficiently.
  
  
• ESR Plasma offers robust security integration, including single sign-on authentication and authorization against a wide range of security protocols such as LDAP and Active Directory. At the same time, it is configurable and customizable to support single sign-on with homegrown and legacy security systems. The open availability of source code and tens of thousands of production deployments worldwide ensure that security issues are rapidly identified and resolved.

For more detailed information regarding ESR Technologies offering, please contact ESR Sales.

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