Financial Services

The Financial Services industry includes banking, capital, and insurance businesses. These businesses face tremendous challenges due to increased regulatory pressure and dynamic market changes. Financial Services organizations need to rely on innovations in technologies to help them maximize profits, minimize risk, and stay competitive in the global marketplace.

ESR Technologies advanced search and retrieval capabilities provide you, your business partners, and your customers the most relevant information with a secure and robust enterprise search platform. Customers and partners from all over the world can find and analyze your products, services, and market information effectively, while your business managers can make intelligent and timely business decisions through search, discovery, and analytics.

ESR Technologies can effectively meet your internal and external websites, Regulatory Compliance requirements, Sales and Marketing research, Business Analytics, Customer Service Knowledge Management, and Risk Management needs for your domestic and global financial organizations.

Financial Services Challenges

• Increased regulatory pressure
• Complex global operations
• Rising demand for innovative customer service
• Rapid content growth from various content types and sources
• Risk management

ESR Technologies Solution

ESR Plasma offers you, Financial Services organizations, the ability to effectively aggregate, integrate, index, enrich, organize content (both structured and unstructured) from various data sources, including legacy systems; and to deliver timely and highly relevant data to your employees, business partners, and customers. As a result, your business managers can make more intelligent business decisions, proactively avoid potential threats, confidently fulfill regulatory requirements, and effectively manage global business operations and partner relationships; and your business partners and customers will have better experiences working with your organization.

Key ESR technologies

Connectivity

• ESR Plasma offers a wide range of connectors to help you connect to different types of data sources - structured and unstructured.
  
  
• ESR Data integration Studio helps you build connectors to connect to legacy or obscure data sources.
  
  
• ESR Plasma offers disk and web crawlers to help you connect not only internal data, but also content from partner sites or the World Wide Web

Search and Retrieval

• ESR Plasma includes Natural Language Processing (NLP), Automatic Query Guidance, and Real-Time Predictive Query to help improve your user query experience.
  
  
• ESR Inductive Learning Engine offers the ability to learn your industry language and helps your analysts and business managers find what they are looking for, and more importantly, find what they don’t know they know via search and retrieval features such as Automatic Classification and Taxonomy Generation, Automatic Clustering and Contextual Search.
  
  
• ESR Plasma advanced search and retrieval technologies provide the ability to help your Legal team simplify the analysis of complex compliance data with the fully integrated and unified access to all the data repositories and formats within your organization.

Analytics

• ESR Plasma Command Center includes query logs and monitoring tools for you to understand your search activities and gain more customer insight.
  
  
• ESR Web Crawler provides you the ability to crawl industry sites as well as your competitors' sites to help you gain more market and customer insight.

Administration

• ESR Plasma offers easy configuration and installation to help you design, implement, and deploy your search quickly and efficiently.
  
  
• ESR Plasma offers robust security integration, including single sign-on authentication and authorization against a wide range of security protocols such as LDAP and Active Directory. At the same time, it is configurable and customizable to support single sign-on with homegrown and legacy security systems. The open availability of source code and tens of thousands of production deployments worldwide ensure that security issues are rapidly identified and resolved.

For more detailed information regarding ESR Technologies offering, please contact ESR Sales.

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